LA JAZZ ships all products from Los Angeles, USA.
We carefully source items from across the United States and perform minimal yet essential restoration and repairs, prioritizing originality.
From cabinet refinishing and oil treatments to turntable and amplifier repairs, each item is thoroughly inspected and serviced by specialized technicians before being introduced to our customers.
After-Sales Care
We provide a 30-day operational guarantee from the date of purchase.
All items are shipped with special packaging to ensure safe delivery.
However, in the unlikely event of damage or malfunction during shipping, we will confirm your preference and either arrange for repair or issue a full refund.
For further details on guarantees and returns, please refer to our Legal Notices & Terms of Sale.
In the case of repairs, we partner with Western Lab Tokorozawa (Japan) for domestic service.
Even if an issue falls outside the warranty period, please feel free to contact LA JAZZ for maintenance or repair inquiries — we’re happy to assist.